Privacy & cookie policy
Last updated: 11 November 2026
This policy explains what personal data Modeverse collects when you use modeverse.pro or contact us, why we collect it, who we share it with and the choices you have. We keep it short and in plain language.
Who we are
Modeverse Pro (Private) Limited (“Modeverse”, “we”) is registered with the Securities and Exchange Commission of Pakistan. Our head office is at Office A4, 1st Floor, Plot No, 7, Commercial Block H Valencia, Lahore, 54989, Pakistan. We are responsible for the personal data described here. You can reach us at info@modeverse.pro.
What we collect and why
- Contact form. Your name, email, phone, company, country and anything you write about your project. We use it to reply and to prepare a proposal. The form sends your details to our Salesforce CRM.
- Booking a call. When you book through our Calendly calendar, Calendly collects your name, email and the time you choose, so we can hold the meeting.
- WhatsApp, phone and email. If you message or call us, we receive your number or email address and what you send, and use them to answer you.
- Analytics. With your consent, Google Analytics sets cookies that tell us which pages are visited, how people arrive and which buttons they use. Without consent, Google Analytics only receives anonymous, cookie-free signals. We switched off advertising features and Google Signals, and we do not use this data for ads.
- Server logs. Our hosting provider records technical data such as IP address and browser type to keep the site secure and running.
Our legal bases are your consent (analytics cookies), steps you ask us to take before a contract and the contract itself (enquiries, calls and projects), and our legitimate interest in running and protecting the website.
Cookies
We use no advertising cookies. Analytics cookies are only set if you click Accept on the cookie bar. If your browser sends a Global Privacy Control signal, we treat it as a refusal.
| Name | Set by | Purpose | Lasts | When |
|---|---|---|---|---|
| _ga | Google Analytics | Tells visits from the same browser apart, so we can count visitors. | 2 years | Only if you accept |
| _ga_DNH4LN4WSJ | Google Analytics | Keeps track of the current visit (session). | 2 years | Only if you accept |
| mv_consent (local storage) | modeverse.pro | Remembers whether you accepted or rejected analytics cookies. | 12 months | Always (needed to respect your choice) |
You can change your choice at any time: open cookie settings. If you reject after accepting, we delete the Google Analytics cookies from your browser.
Who we share data with
We do not sell or share your personal data for advertising. We use these service providers, who process data on our behalf:
- Salesforce (CRM where enquiries are stored)
- Calendly (meeting bookings)
- Google (Analytics and Google Workspace email)
- Meta (WhatsApp messages)
- Hostinger (website hosting)
These providers may store data outside your country, including in the United States. Where the law requires it, transfers rely on safeguards such as the European Commission's Standard Contractual Clauses.
How long we keep it
Enquiries that do not become projects are deleted within 24 months of our last contact. Client records are kept for as long as the contract and tax law require. Analytics data is kept for 14 months.
Your rights
Depending on where you live (for example under the GDPR in the EU, UK GDPR, or California's CCPA/CPRA), you can ask us to access, correct, delete or export your personal data, object to or restrict how we use it, and withdraw consent at any time. We do not sell personal information, and we will not treat you differently for using your rights. Email info@modeverse.pro and we will reply within 30 days. You can also complain to your local data protection authority.
Children
Our services are for businesses. We do not knowingly collect data from children under 16.
Changes
If we change this policy, we will update the date at the top of this page.